Joong Leng Tay

Joong Leng Tay is a Senior Director of Infrastructure Engineering at Salesforce.com since May 2013, leading a global team across Singapore, Australia, India, and the US for the Alibaba Program, focusing on operations, customer escalations, incident management, and engineering leadership with an emphasis on automation and reliability. Prior experience includes roles as PM/PgM at HP Enterprise Services from April 2009 to May 2013, and various IT positions at IBM Global Services from February 2001 to March 2009. Joong Leng Tay began his career as a Systems Analyst at OPUS IT Services Pte Ltd from February 1998 to February 2001. Educational qualifications include a Degree in Applied Science with a Major in IT from RMIT University, complemented by studies at Singapore Polytechnic.