Justin Shrock is a seasoned technology professional with extensive experience in VoIP and IT services. Beginning a career as a Project Engineer at IT Solutions, Inc., from 2007 to 2013, Justin managed various migrations and backup setups. Subsequent roles at Genesys and NICE CXone focused on VoIP and telephony support, where leadership and technical expertise were demonstrated as a Senior Principal Engineer and Manager. After a period at Infosys as Manager in IT Services, Justin is currently an Associate Technical Account Manager at Salesforce, enhancing customer relations. Justin holds a Bachelor of Science in Computer Technology from Ball State University.
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