Seraphim Benjamin is an experienced import analyst currently employed at Shapiro since February 2021, with a strong background in customer service and import management. Prior roles include import coordinator at Troy Container Line, where responsibilities involved managing shipment documentation and quoting delivery rates, and as an importer security filer at DHL, ensuring compliance with shipping regulations. Seraphim's career began in banking as a Phone Banker II at Wells Fargo, where exceptional customer service and consultative sales were key functions. Additionally, experience as a manager/promoter at a nightclub contributed to skills in operations management. Seraphim holds a Bachelor’s and an Associate’s degree in Business Administration and Management from American InterContinental University.