Shivani Shah Raheja is an experienced professional with a diverse background in customer relations, sales management, and finance. Currently serving as a Guest Services Associate at Sandman Hotel Group since June 2023, previous roles include positions such as Retail Cashier at Safeway and Manager of Sales at Krisumi Corporation. Shivani has held key customer-facing roles, including Customer Experience Manager at M3M India Private Limited and Customer Relation Manager at DLF Limited. Early career experience includes banquet sales and guest relations at prestigious hospitality firms such as Taj Hotels Resorts and Palaces and ITC Grand Chola. Additionally, Shivani has a foundation in finance as a Corporate Finance Analyst at GyanMagnus Associates and as an Articled Assistant at Varma & Varma, Chartered Accountants. Educational qualifications include a Bachelor of Commerce from Indira Gandhi National Open University and professional training from The Institute of Chartered Accountants of India.