Santosh Kumar Chaurasia is a Business Process Consultant and Project Manager with over 17 years of experience in the Telecom and IT domains. Currently serving as a Business Analyst at Saudi Telecom Company, Santosh has developed and implemented various telecom technologies and processes, including ITIL and eTOM standards. They have previously held roles at Ericsson, Bharti Airtel, and Huawei, specializing in fault management, change management, and configuration management. Santosh is recognized for their expertise in conducting audits, liaising with senior management, and leading ISO 9001-2015 certification projects.
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