Laura Mahoney is a Digital Engagement Leader at Schneider Electric, specializing in digital customer experience and complex transformation initiatives. They have a demonstrated history of driving change management and digital transformation while focusing on the voice of the customer. Laura played key roles in various positions at Schneider Electric, including Global Director of E2E Journey Experience Operations and Digital Customer Engagement Strategic Operations, where they managed global teams and oversaw significant process improvements. They previously served as Program Development Manager at APC by Schneider Electric, contributing to new partner programs and recruitment activities. Laura is currently pursuing a Bachelor of Arts in Journalism at Saint Michael's College.
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