Tracy Bryan

EVP, Direct Channels & Enablement at Scotiabank

Since joining Scotiabank in 1994, Tracy has held progressively senior roles in the Canadian branch network, International Banking Shared Services, Information Technology & Systems, International Sales & Service, Branch Sales & Service Transformation and International Digital Channel strategies.

She was named Executive Vice President, Global Operations in June 2019 and has overall responsibility for the leadership, strategic direction and performance of Global Operations and for ensuring that key functional areas partner effectively with the business lines to improve our customer experience. She was, most recently, Executive Vice President, Contact Centres & Operations and prior to that appointment, Senior Vice President, Contact Centres.

Timeline

  • EVP, Direct Channels & Enablement

    Current role

  • EVP, Global Operations

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