Tracy Nguyen

Tracy Nguyen is an experienced ET Release Analyst II at Security Service Federal Credit Union since December 2021, focusing on managing Change Management processes and facilitating communication across Enterprise Technologies and Lines of Business. Prior to this role, Tracy worked at EY as a Technology Risk/Cyber Analyst, where responsibilities included performing root cause analysis and enhancing reporting infrastructures using Power BI. Tracy also served as an Information Technology Project Coordinator at DELTRA SYSTEMS, LLC, improving IT processes, developing risk management procedures, and analyzing compliance reports. Earlier experiences include customer service roles at Asiana Nails Lounge and Koi Kawa Yakitori & Sushi Bar, where Tracy demonstrated strong sales and social media marketing skills. Tracy holds a Bachelor of Business Administration in Cybersecurity from The University of Texas at San Antonio.