Bijou Casende, MBA, currently serves as a Go To Market Sourcer for Sales & Tech at ServiceNow, a role commenced in September 2024, where the focus is on expanding digital workflows and IT service management offerings. Prior to this, Bijou worked at Salesforce as a Diversity Talent Attraction Partner from April 2021 to September 2024, engaging and nurturing diverse talent while driving representation goals. Bijou's experience also includes a position at Gartner from August 2018 to April 2021 as a Global Sales Recruiter, where responsibilities encompassed full-cycle recruiting, compliance assurance, and the development of hiring programs for underrepresented groups. Bijou's earlier roles included a Senior Human Resources Generalist at EIMS, and a Sales Support Specialist at BlackBerry, complemented by a background in customer service at Sherwin-Williams Paints. Educational qualifications include an MBA in Project Management from Capella University and a Bachelor's degree in Health Care Administration from Reinhardt University.