Mohamed Mostafa

Mohamed Mostafa is a seasoned professional with extensive experience in customer success management and solutions architecture. Currently serving as a Senior Customer Success Manager at ServiceNow since December 2025, Mohamed focuses on unlocking the value of the ServiceNow platform and driving customer adoption. Prior to this role, Mohamed held a similar position at Nexthink, where management of over 40 key enterprise accounts was achieved while consistently exceeding retention targets. Experience also includes strategic vendor management as a Business Unit Manager at Future Technology Systems Co., and a Solutions Architect role at Enhanced Engineering & Multi-Technologies Co., where customer needs were analyzed to promote digital transformation. With a Bachelor's degree in Information Systems from Helwan University, Mohamed's career began at Fujitsu as a Presales Consultant and further developed as a System Engineer at Global Knowledge.