Rawan Missouri

Rawan Missouri is a highly experienced GenAI Architect specializing in Product Excellence at ServiceNow, with a background in AI solutions consulting at Copy.ai and customer success management at Outreach. This professional has successfully driven GenAI adoption, workflow automation, and business transformation for over 20 enterprise clients, achieving measurable ROI and revenue growth. Rawan's expertise includes managing teams, optimizing customer experience software solutions, and developing strategic initiatives to enhance sales processes. Previous roles spanned marketing operations at Sophos and product marketing at Forrester, with a Bachelor of Arts in Psychology from Boston University.