Sri-Jagadish (Jag) Baddukonda is a seasoned telecom IT professional specializing in product management and architecture consulting, with extensive experience in BSS/OSS domains. They have a strong background in Lead 2 Activate and Trouble 2 Resolve, having held leadership roles at various companies including ServiceNow, Ericsson, and CSG. Currently, Sri-Jagadish serves as Director of Outbound Product Management at ServiceNow, focusing on the telecommunications sector. They have also contributed as a thought leader in initiatives related to digital ecosystems and B2B2X marketplaces, collaborating with C-level executives and stakeholders throughout their career. Educated at EMPI Business School, they aim to integrate innovative solutions to transform business architecture.
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