Laura Lovato is an experienced Customer Success Manager with a demonstrated history of cultivating long-term customer relationships and maximizing client outcomes. Current work at ServiceTrade began in May 2022, focusing on customer success initiatives. Prior to this role, Laura served as Senior Client Success Manager at Aunt Bertha from May 2021 to February 2022, enhancing customer relationships and goals. Laura's extensive experience at IBM from November 2011 to December 2020 involved client success management for large strategic accounts, including collaboration with internal and external teams. Earlier roles included System Coordinator at Ryder Liability Claim Office and Support Analyst/Project Coordinator at Thomson Reuters, with foundational experience as a Writer/Editor at Thomson Reuters/Micromedex. Laura earned a Bachelor of Arts in Business Administration and Management from Regis University between 2001 and 2007.
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