Shanthi Ganesh

Shanthi Ganesh is a skilled professional with extensive experience in technical support and engineering, currently serving as a Team Lead at Servion Global Solutions since January 2020. Prior to this role, Shanthi worked as a Product Support Engineer at Verint from March 2019 to November 2019 and held the position of Technical Support Tech Lead at NICE Ltd from July 2016 to February 2019, specializing in NICE Trading Recording solutions. Earlier experience includes serving as a Senior Software Engineer at Mphasis, focusing on application support for significant clients like the Royal Bank of Scotland, and as an Application and Middleware Support Engineer at Axis Bank. Educational qualifications include a Bachelor of Engineering in Computer Science from Anna University Chennai, earned in 2011. Shanthi holds multiple certifications, including NICE Certified Implementation Engineer, and possesses a strong technical skill set encompassing AIX, SunOS, SQL, and various payment system applications.