Tom Decarlo

US Head Of Client Services, Contact Center, Technology And Ops Practice at Sia Partners

Tom DeCarlo currently serves as the US Head of Client Services and Operating Partner at Sia Partners and TDT Advisory and Consulting, respectively. With a robust background in client services and operational leadership, Tom has held key positions at prominent firms, including UBS as Managing Director and Americas Head of Client Services, and Morgan Stanley as Global Head of Wealth Management Contact Centers. Additionally, Tom's prior experience includes significant roles at organizations such as TABD, Unisource Worldwide, BISys, Paytrust, and Merrill Lynch. Tom's educational credentials feature Executive Education from The Wharton School and ongoing studies at IMD Business School in Geneva.

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