Paul Tovell is a seasoned professional in the library and information services sector, currently serving as a Customer Support Manager at SirsiDynix since September 2017, where expertise in managing a team of software analysts is applied to deliver exceptional customer support for libraries in the EMEA region. Prior experience includes roles as a Software Support Analyst at SirsiDynix, providing technical assistance on core ILS products, and a Business Support Manager at Staffordshire County Council, overseeing the IT infrastructure of the library service and managing a large team in collaboration with suppliers and the ICT department. Earlier positions include District Manager and Librarian at Nottinghamshire County Council. Paul holds an MA in Librarianship from The University of Sheffield and a BA in English from the University of York.
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