Sisley Paris
Ruggard Rubens is an experienced IT technician currently serving as Charge de support applicatif at Sisley Paris since October 2021. Prior to this role, Ruggard held various positions including Technicien support informatique confirmé at HELPLINE from April 2015 to November 2021, where responsibilities included providing L1 to L2 support, user account management, deployment of Office 2016 and Office 365, and troubleshooting diverse IT issues. Ruggard also gained experience at VIDELIO as an IT technician from February 2007 to April 2015, focusing on managing IT and telecom inventory, leveling up server installations, and providing 2nd and 3rd level support. Earlier career roles include positions at Media-Soft and Dell, along with a foundational role as a Technicien informatique at MJCA. Ruggard's education includes qualifications in network administration and IT management, complemented by English studies.
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