Phoenix Biscomb

Phoenix Biscomb is an accomplished Implementation Training Manager at Skaled Consulting, with a robust background in customer training and program development. Prior roles include Customer Training Specialist at Vendr, where engaging instructional videos were created to enhance customer experiences with SaaS solutions. As a Senior Training Consultant and Training Manager at Outreach, Phoenix oversaw the development of scalable training models, significantly impacting user engagement. Prior to that, at DocuSign, Phoenix led the QuickStart program and managed a team of consultants to improve customer adoption metrics. Earlier experiences include a Training Consultant role at Vertafore, focusing on security group setups and internal training sessions, and a brief sabbatical as a restaurant server. Phoenix holds a Bachelor of Arts in Communication from Western Washington University.