Adolfo Arevalo

Adolfo Arevalo is a skilled Technical Support Specialist currently employed at Smartsheet since February 2023. With extensive experience in technical support and customer service, Adolfo previously worked at Amazon from May 2019 to January 2023 as an AWS Technical Customer Service Associate, focusing on account support for multi-factor authentication and ensuring compliance with internal policies. Prior roles include providing technical support for printers at GRUPO STT and managing teams at Concentrix, where responsibilities encompassed supervision and coaching of agents. Adolfo's career began in 2007 at Mundo Virtual, demonstrating a strong foundation in computer software, hardware, and network maintenance.