Kirsty James is a seasoned professional with extensive experience in customer support and success management, currently serving as the Senior Manager for Priority Support - APJ at Snowflake since January 2023. Previously, Kirsty held various roles at Workday from April 2015 to January 2023, including Sr Services Solution Strategist for Customer Enablement and Senior Principal Customer Success Manager. Prior experience includes serving as a Sr Customer Success Manager at SuccessFactors and as a Principal Technical Support Engineer at Oracle, where specialization in PeopleSoft HCM was established. Additional roles include Support Consultant at Pronto Software, Internet Technical Support Team Leader at Hutchison Telecoms, Senior Customer Relations Officer at American Express, and Software Support Officer at Cuscal.
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