Norma Andrea Barrera Villarreal

Norma Andrea Barrera Villarreal is a seasoned project management professional with extensive experience in telecommunications and information security. Currently serving as Senior Project Manager at SONDA, responsibilities include leading global telecommunications service projects, improving delivery times by 25%, and optimizing internal coordination. Previously, as a Service Delivery Manager, project management encompassed organizing operations to meet established objectives and compliance with SLAs. Prior experiences include project management roles at Data Warden and AT&T, where project management methodologies such as PMI and Scrum were utilized. At Telefónica México, management of complex projects was undertaken, including the supervision of project teams and ensuring customer satisfaction. Educational qualifications include a Master’s Degree in Project Directorate from Universidad Tecnológica de México and a degree in Communications and Electronic Engineering from Instituto Politécnico Nacional.