Shawn Currey

Shawn Currey is an experienced Senior Business Analyst and Ops Service Management Lead at Southwest Airlines, where responsibilities include supporting IT Service Management teams for Incident, Problem, and Knowledge Management and providing cross-functional leadership for Request and Change Management. Previously, Shawn held roles at DXC Technology and CSC, focusing on Managed Services account management and team oversight for application and infrastructure support. Prior experience includes service delivery management positions at Dimension Data, Toyota Motor Sales, IBM, and network/systems administration at Triumvirate Environmental. Shawn holds a BS in Computer Science from the University of New Hampshire.