Stacy Fikes

Stacy Fikes has over 20 years of experience in the banking and financial industry. Stacy currently serves as the Client Services Manager at STRATA Trust Company. In this role, they oversee a team of customer service representatives and is responsible for ensuring that clients receive the highest level of service possible.

Prior to joining STRATA, Stacy worked as an Electronic Banking Coordinator/Customer Service at American Bank. In this role, they were responsible for creating online business profiles for business customers, as well as installing check scanners and setting up ACH profiles. Stacy also provided customer service support.

Before their time at American Bank, Stacy worked as an Operations Specialist at Independent Bank Group, Inc. In this role, they opened new accounts, processed wires and debit cards, and generated reports. Stacy also assisted in the teller line during peak and lunch hours. Stacy began their career in banking as a Lead Teller at Members Choice of Central Texas Federal Credit Union.

Outside of their work in the banking industry, Stacy has also served as a Check Item Processor/Lockbox at Fidelity Payment Services and an Items Processing Supervisor at Jack Henry Banking.

Stacy Fikes has an associate's degree in information technology from the University of Phoenix and a bachelor's degree in business finance from the University of Phoenix.

Their manager is Margaret McVan, VP, Client Experience.