Thaila Rosado is a strategic operations professional with extensive experience in human resources and people development. Currently serving as a Human Resources Business Partner at SumUp, Thaila previously held the position of Chief of Staff to the CEO and COO at Alice, a health insurance company in Brazil, where they focused on improving organizational effectiveness. Thaila's background includes roles as a Human Resources Business Partner at Cervejaria Ambev and as a project manager at Otimiza Consultoria Jr, where they honed skills in talent acquisition, employee engagement, and continuous improvement methods. Thaila holds an MBA in Lean Manufacturing and multiple engineering degrees from esteemed institutions.