Julissa L. Leon

Julissa L. Leon is an experienced professional in healthcare administration, currently serving as Director of Managed Care Administration at Sutter Health since May 2013. Julissa has a strong track record in managing claims operations, developing efficient processes, and enhancing client relationships. Key accomplishments include significantly reducing claim grievance inventory, implementing Standard Operating Procedures for claims staff, and transitioning paper processes to electronic systems. Prior roles include Claims Manager at St. Joseph Health System and Claims Quality Assurance at IEHP. Julissa holds a Bachelor’s degree in Healthcare Administration from the University of Phoenix and has a background as Owner/Director of Little Angel's Home Childcare.