Troy Nelson

Troy Nelson serves as a Senior Director of Crisis Services and Mental Health Access at Sutter Health since February 2018, where responsibilities include collaborating with various healthcare settings to improve mental healthcare access and developing policies for emergency department oversight. Prior to this role, Troy held leadership positions focused on Lean transformation and performance excellence at Dignity Health Medical Foundation and Dignity Health. Extensive experience also includes human resources management and training at Kaiser Foundation Health Plan, Inc. Troy's educational background encompasses a Bachelor of Applied Science in Health Care Administration, multiple Lean Six Sigma and project management certifications, and specialized training in human-centered design.