Sweaty Betty is a British retailer specialising in women's activewear, founded by Tamara and Simon Hill-Norton.

Retail

Sweaty Betty

Sweaty Betty's headquarters in London, United Kingdom

The New York office focuses on driving sales and managing key client relationships in a dynamic urban market.

New York

This department facilitates sales and customer service activities in retail settings.

Retail Support

The Marketing and Brand Management Team at Sweaty Betty focuses on enhancing brand awareness and customer engagement through strategic campaigns and collaborations. This team oversees various initiatives including customer relationship management, digital marketing, and brand ambassador programs, ensuring a consistent and impactful presence in the activewear market. By leveraging customer insights and channel planning, they aim to foster brand loyalty and drive sales growth.

Marketing and Brand Management Team

The Sales Team at Sweaty Betty is responsible for driving revenue and enhancing customer engagement through various sales channels, including retail and e-commerce. This team works closely with merchandise and marketing to ensure that product offerings align with consumer demand, while also providing exceptional service and support to customers at all touchpoints. From store management to ecommerce trading, each member plays a crucial role in achieving sales targets and fostering brand loyalty.

Sales Team

The Customer Support Team at Sweaty Betty is dedicated to ensuring a seamless and satisfying experience for customers, both in-store and online. They address inquiries, resolve issues related to orders and products, and provide assistance through various channels, including social media. Additionally, the team focuses on continuous improvement of support processes and systems, ensuring that customer feedback is integrated into service enhancements.

Customer Support Team

The Logistics and Operations Team at Sweaty Betty is responsible for overseeing the efficient flow of products from suppliers to customers, ensuring that inventory is managed effectively across multiple sites. They collaborate closely with various departments to streamline operations, enhance online and retail performance, and implement continuous improvements. This team plays a critical role in supporting the brand's mission to deliver high-quality activewear to women, while optimizing resources and enhancing the overall customer experience.

Logistics and Operations Team

The Data Analytics and Technology Team at Sweaty Betty leverages data-driven insights to optimize business performance and enhance customer experience. By developing advanced analytics tools and supporting digital platforms, this team works collaboratively to inform strategic decisions and drive innovation in the activewear retail space. Their expertise in performance analytics, software development, and application support ensures that Sweaty Betty remains at the forefront of the market.

People (22)

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Other teams

Marketing and Brand Management Team

Sales Team

Customer Support Team

Logistics and Operations Team

Data Analytics and Technology Team