Mike Rosen

VP of Operations at Synapse

Mike Rosen is VP of Operations at Synapse. Prior to that, they worked at Gap Inc. from November 2017 to December 2021, where they were the Head of Technology Sourcing. In this role, Rosen oversaw a team of 15 category managers and leaders responsible for all of Gap’s technology spend. Mike successfully achieved 200% and 140% of FY2020 and FY2021 savings goals respectively, through vendor consolidation and negotiation, as well as cutting recurring technology and professional services costs. Additionally, Rosen created cloud consumption models and negotiated long term contracts, enabling Gap’s eCommerce move to the cloud.

From 2019-2020, Rosen also led a team of 35 responsible for Asset Management, IT metrics, Service Management, Incidence Response, and Peak support. Mike created product and vendor metrics to drive quarterly reviews, built asset management capabilities (reducing vendor audit exposure and payments by >90%), and oversaw a flawless Holiday peak season with no user-facing outages.

In 2018-2019, Rosen was in charge of Technology Strategy Leadership, where they built a Tech Strategy team of 10 people responsible for data analytics, cloud planning and core system remediation. During this time, they completed the Post-Merger integration of Janie and Jack across all business functions within a 90-day bankruptcy window, as well as rebuilt the technology compliance team of 8 people - enabling successful completion of PCI, SOX and internal audits.

From 2017-2018, Rosen did contract work in which they implemented a telecommunications cost reduction project (saving several million annually), and supported ad-hoc process improvements and vendor negotiations. Overall, Mike Rosen has extensive experience in technology sourcing, IT service management, and technology strategy leadership - making him the perfect candidate for the role of Chief of Staff at Synapse.

Mike Rosen received a BS in Computer Science from Indiana University Bloomington and an MBA in Economics and Finance from The University of Chicago Booth School of Business. Mike also completed a Winter Quarter Academic Exchange at Keio Business School.

Some of their coworkers include Mark Stein - Director of Talent, Simon Jaud - Director of FP&A, and Kirk Millet - VP, Marketing & Revenue Operations. Mike Rosen reports to Sankaet Pathak, Founder & CEO.

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Timeline

  • VP of Operations

    Current role

  • Chief of Staff

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