Austin Gardner is the current Head of Customer Experience at Syncari. Prior to this, they were with On Deck, Shopmonkey.io, WordPress VIP, and Telaria. Austin has also worked as a Sr. Customer Success Manager at YuMe. Austin has over 8 years of experience in customer success and account management. Austin is responsible for setting the foundation of Customer Success as Syncari rapidly scales out their SMB, mid-market, and enterprise teams. Austin is also driving retention and increasing expansion revenue through upsells and customer-led marketing initiatives.
Austin Gardner's educational career includes a BS in Industrial Engineering from California Polytechnic State University-San Luis Obispo, and certification from LinkedIn in SEO: Link Building in Depth. Austin is currently pursuing an Industrial Engineering degree at Azusa Pacific University.
Some of their coworkers include Scott Edmonds - CRO & Founding Team Member, Adam Samborski - Partner Manager, and Evan Forsberg - Head, Commercial Sales. A direct report to Austin Gardner is and Brandon Lee - Manager, Customer Onboarding. Austin Gardner reports to Nick Bonfiglio, CEO & Co-Founder.
Current role