Phillip Holley

Phillip Holley is an experienced professional in customer operations and business development, currently serving as the Head of Residential and Customer Operations at Synergy since July 2023. Previously, Phillip held the role of Director of Business Growth and Development at Edith Cowan University from June 2018 to June 2023, where significant contributions were made to drive a culture of collaboration and enhance customer experience, leading to substantial annual sales targets. Phillip's extensive career at Bankwest from August 2008 to June 2018 included roles such as Head of Channel Enablement Retail and General Manager Contact Centre, focusing on operational effectiveness and customer satisfaction across various channels. Early career experience includes leadership positions at Halifax and recruitment firms, complemented by a Bachelor’s Degree in International Business with Spanish from Northumbria University.