Jawaher A.

Jawaher A. currently serves as the Director of Operations - OpEx & CX at Takamol Holding, where responsibilities include developing operational strategies to enhance efficiency and managing daily operations. Previous experience includes a role as Senior Operations Manager at Al Rajhi Takaful, focusing on quality control and operational management enhancements, and as an Account Payable B2P Supervisor at Tata Consultancy Services. Jawaher A. commenced a career as an English as a Second Language Instructor and briefly worked as a Claims Processor at Tawuniya. Educational qualifications comprise a Bachelor of Languages and Translation from King Saud University, an ongoing Executive MBA from Al Yamamah University, a diploma in Customer Experience from The CX Academy, and a diploma in Educational Leadership from Al-Imam Muhammad Ibn Saud Islamic University.