TalkTalk Telecom Group plc is a company which provides pay television, telecommunications, Internet access, and mobile network services to businesses and consumers in the United Kingdom.

Telecommunications

TalkTalk

TalkTalk's headquarters in United Kingdom

This department focuses on managing and enhancing commercial strategies and operational changes to optimize performance and supplier relationships.

Commercial Operations

The Management team at TalkTalk is responsible for overseeing various operational, strategic, and administrative functions to ensure the company runs efficiently and meets its business objectives. This includes managing legal affairs, fraud prevention, business analysis, software solutions, data automation, supplier strategy, product development, network design, and ensuring high-quality customer experience and digital adoption. The team also handles planning, logistics, billing, strategy for trading, and incident management, thereby driving overall business performance and growth.

Management

The TalkTalk Marketing Team is responsible for developing and implementing marketing strategies to promote TalkTalk's pay television, telecommunications, Internet access, and mobile network services. This includes managing digital marketing campaigns, enhancing the customer experience across digital platforms, optimizing e-commerce performance, and increasing customer acquisition and retention through targeted marketing efforts. The team collaborates on UX/UI design, SEO, product ownership, and press communications to ensure the company’s services are effectively marketed and maintain a strong brand presence in the UK market.

Marketing Team

This department oversees the development, marketing, and strategy of products to meet customer needs and drive business growth.

Product Management

This department oversees the planning, execution, and closing of projects, ensuring they meet organizational goals and are completed on time and within budget.

Project Management

The Finance Team at TalkTalk manages the financial planning, analysis, and budgeting processes to support the company's pay television, telecommunications, Internet access, and mobile network services. They ensure accurate financial reporting, drive commercial finance initiatives, oversee core accounting, and manage capital expenditures and transformational projects to optimize financial performance and strategic decision-making.

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Other teams

Management

Marketing Team

Product Management

Project Management

Finance Team