Rachel Walter

Chief People Officer at TCGplayer.com

Rachel Walter has been with TCGplayer.com since June 2020, where they serve as the Chief People Officer. Rachel was previously with BrainScope from February 2018 to June 2020, where they served as Human Resource Executive. As the first HR leader for BrainScope, Rachel was responsible for designing and building the HR function for this mission-driven company.

Since joining, Rachel's primary focus has been on change management and culture evolution, while creating an efficient, agile, and scalable HR operational infrastructure. These efforts drive and support the advancement of our teams and the achievement of our business priorities for market penetration and growth.

Under their leadership, the company has navigated through significant change associated with CEO and executive leadership transitions, business re-prioritization, and culture reset. Rachel has also driven talent acquisition efforts, redefining hiring strategy to achieve staffing plans on time and on budget. In addition, Rachel has ensured employee voices are heard and issues addressed by conducting Employee Pulse Surveys regularly. Rachel has devised action plans to effect change and monitor movement via Key Performance Indicators (KPIs) and other metrics. As a result of their efforts, the company's eNPS (Employee Net Promoter Score) has increased from -26 to +37 year over year.

Rachel has also led a cross-functional team charged with defining our company’s values and mission under new CEO leadership. In addition, they supported the development of our “2020 Compass”, which guides how we engage with each other (our values) and where we align (mission, priorities and goals).

Rachel Walter has a Masters of Science in Administration with Honors from The Johns Hopkins University in Human Resource Management. Rachel also has a Bachelors of Science with Honors from Towson University in Business / Human Resources / Psychology. Rachel is certified from SHRM in SHRM - Senior Certified Professional (SHRM-SCP).

Rachel Walter reports to Chedy Hampson, Founder & CEO. They are on a team with Kristin Bauer - Chief Supply Chain Officer, Raymond Moore - Chief Innovation Officer, and Chris Keane - Chief Product Officer.

Links

Timeline

  • Chief People Officer

    June, 2020 - present

View in org chart