Leah Nassar

Leah Nassar is a Senior Technical Support Engineer currently at TechTarget since January 2024, with extensive experience in supporting enterprise software solutions. Previously, Leah held similar positions at Talend, HCLSoftware, HCL Technologies, IBM, and Unica, where responsibilities included providing support for ETL tools, managing technical escalations, and developing training programs. Leah achieved a commendable overall customer satisfaction rating of 4.8/5 at Talend and contributed significantly to process improvements and technical documentation across various roles. Leah earned a Bachelor of Science degree in Computer Science from Worcester State University.