Siti Zurina Othman

Siti Zurina Othman has extensive experience in risk management and revenue assurance within Telekom Malaysia since September 2011. Holding various titles, including Assistant General Manager for Strategic & Investment Risk Management and Revenue Assurance & Control, Siti Zurina has a strong focus on identifying potential revenue and cost leakages and implementing effective mitigation controls. Prior to this, Siti Zurina served as a Revenue Assurance Manager and managed the strategy, policies, and standard operating procedures for Business Assurance, encompassing Revenue Assurance, Fraud Management, and Risk Management. Siti Zurina's earlier experience includes serving as Fraud Strategy & Customer Services Manager, where responsibilities included overseeing business performance against telecommunication fraud. Siti Zurina holds a Bachelor in Accounting from Multimedia University (1999-2002) and a Master in Business Administration, specializing in Strategic Management, from International Islamic University Malaysia (2004-2007).