Banamali Tripathy is a strategic IT leader with over 18 years of experience specializing in enterprise voice and contact center technologies. They began their career as a Network Engineer at Wipro Infotech, where they established standardized processes and provided user training on new IP telephony systems. Subsequently, at TCS, they rose to become a Senior Voice Engineer, playing a pivotal role in critical issue resolution and migration projects. Banamali continued to enhance their expertise as a Senior Cisco UC Engineer at JDA Software and currently serves as a Senior Director in Information Technology at Teleperformance, overseeing enterprise voice and CCaaS initiatives. They earned a Bachelor of Technology (B.Tech.) in Computer Science from Utkal University.
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