Vivek Bhardwaj

Vivek Bhardwaj is a dedicated professional in the hospitality and customer experience sectors, currently serving as Customer Experience Coach & Process Trainer at iEnergizer since October 2023, focusing on Vistara Airlines. Prior to this role, Vivek held the position of Team Leader Customer Experience Coach at IGT Solutions, overseeing client services for Amex GBT Egencia and Expedia, and also worked as a Process Trainer for eDreams Odigeo. Earlier experience includes serving as Front Office Assistant at The Park Hotels and Front Office Executive at The Grand New Delhi Hotel and Residences. Vivek holds a Bachelor's degree in Hotel/Motel Administration/Management from the Institute of Hotel Management Catering & Tourism.