Ziphozethu Noqayi

Ziphozethu Noqayi has extensive experience in training and customer service, having held various roles at Teleperformance from July 2019 to October 2022, including Assistant Training Manager, Operations Trainer, and Project Trainer. In these positions, Ziphozethu Noqayi was responsible for overseeing trainers, managing the new hire induction process, and developing training materials. Prior experience includes roles as a Customer Service Representative at WNS Global Services SA and Capita South Africa, where exemplary service was provided to UK energy and network companies. Education includes a Certificate in Education and Training from iFUNDI and a Diploma in Business and Personal/Financial Services Marketing Operations from the Cape Peninsula University of Technology.