David Burns

About

David Burns was appointed Group Executive Global Business Services on 30 July 2018. In this role is responsible for creating a radically simplified business model and bringing together support services, service operations and enablement functions. All focused on relentlessly improving customer service, efficiency and service levels.

During his last 6 years with Telstra, David led Global Services and International within Telstra Enterprise, Telstra’s A$6 billion services and solutions business for enterprise and government customers. In this role he was responsible for designing, building and managing an integrated services capability for Telstra’s business, enterprise and government customers in Australia and around the world.

David’s remit also included leading Telstra Enterprise’s business outside Australia, with approximately 3,500 people in 20 countries and the largest submarine cable network and integrated data centre footprint in the Asia Pacific region.

David has three decades of experience in the telecommunications and technology sectors. Prior to joining Telstra, David was General Manager, IBM Global Technology Services. Based in London, he was responsible for IBM’s IT services and outsourcing sales and delivery functions for the United Kingdom and Ireland. He also held a number of industry facing roles at IBM covering the financial services, utilities and government sectors. David began his career as a marketing representative at IBM in Adelaide.

David holds a Bachelor of Business, Marketing and Entrepreneurship from the South Australian Institute of Technology (now the University of South Australia). He is also a member of the TelstraSuper board of directors.