Carly Hulme

Carly Hulme is an experienced professional currently serving as an SAP ISU Product Manager and Solutions Architect at Thames Water since April 2019. Prior to this role, Carly worked at Ecotricity from May 2006 to April 2019, where positions included Product Owner for Billing and Industry and SAP, Head of SAP Applications, and Senior Functional SAP Analyst. Carly's expertise encompasses billing and invoicing, device management, UCES, FI-CA, and CRM, with a strong focus on incident resolution, change management, project participation, and key business enhancement projects. Carly also held the position of Internal Resolutions Administrator, responsible for managing escalations and internal complaints by providing timely resolutions to customers. Education was completed at Cirencester College.