Victoria Edwards is a Senior Claims Adjuster at The Hanover Insurance Group since June 2024, specializing in managing complex workers’ compensation claims from investigation to resolution. Responsibilities include ensuring compliance with legal guidelines, conducting thorough investigations, and analyzing data to determine compensability and liability. Prior experience as a Claims Analyst at Midwest Insurance Company from November 2021 to June 2024 involved maintaining customer service standards and facilitating communication between various stakeholders, while implementing action plans for case resolutions. Victoria holds a Bachelor's degree in Political Science and Government from The Ohio State University, obtained between 2016 and 2021.