Hilda Northe is a System Analyst at The Hospital for Sick Children, with over six years of experience providing technical solutions to a workforce exceeding 5000 employees in the healthcare sector. Prior roles include Communications Operator, Help Desk Analyst, and IT Support Analyst, showcasing a strong background in improving business productivity, diagnosing and resolving technical issues, and enhancing professional effectiveness for both internal and external customers. Hilda also served as a Customer Success Manager at Hypercare and is currently pursuing an MBA in Business Administration and Management from Haroun Education Ventures. Hilda's educational background includes IT certifications obtained from Oakwood University and advanced studies at UOIT.