Rebecca Lucas

Rebecca Lucas is a skilled Information Technology Subject Matter Expert specializing in Cyber Security, currently working at Loch Harbour Group since February 2023. With extensive experience at Verizon from June 2015 to January 2023, Rebecca held several key positions including Manager of Operation Support, Program Manager, and Senior Analyst, where notable contributions included mentoring team members, managing a $15M operating budget, and launching a customer support chatbot. Earlier in career at Verizon Wireless, Rebecca served as Technical Support Supervisor, leading a team to deliver exceptional customer service. Rebecca holds a Master of Business Administration in Leadership Development from Strayer University and a Bachelor's Degree in Customer Service Support from Bellevue University, along with other educational qualifications in criminalistics and related fields.