Kelsey Mefferd

Kelsey Mefferd is a seasoned Data Analyst currently managing a portfolio of 29 clients at Steritech, with a total contract value of $15.5 million, providing data-driven insights to enhance customer experience and safety. As a Swim Coach at Sylvania Tsunami Swim Club since 2013, Kelsey mentors over 100 children aged 4-18, including those with disabilities, while leading and managing practices. Previous experience includes serving as a Client Service Assistant at Hylant, where collaboration with data analytics teams facilitated accurate client data management and successful project execution, and as a Customer Service Representative at UCI-FRAM AutoBrands, where Kelsey maintained order databases and provided critical client data for decision-making. Kelsey earned a Bachelor's degree in Spanish with a Minor in Marketing from Bowling Green State University.