David Payne

David Payne has extensive experience in the insurance and engineering sectors, currently serving as AVP of the Contact Center at Travelers since July 2007. Over the years at Travelers, David has held various leadership roles, including AVP of Claim Workforce, Analytics & Catastrophe Planning, and Sr. Director of Business Performance Analytics, showcasing expertise in business intelligence and analytics. Prior to Travelers, David worked at Belcan Engineering as a Product Definition Draftsman from March 2003 to June 2007. David holds a Bachelor of Business Administration in Computer Information Systems from Bryant University, earned between 2000 and 2002.