The Thomas Miller Group is an international provider of market leading insurance services. Many of the businesses we own or manage are acknowledged leaders in their chosen markets.

Thomas Miller’s origins are in the provision of management services to mutual organisations, particularly in the international transport and professional indemnity sectors, where today we manage a large percentage of the foremost insurance mutuals.

We apply our knowledge and expertise to the development of specialist insurance services businesses.

Principal activities include:

- Management services for transport and professional indemnity insurance mutuals
- Managing general agency
- Professional services including technical services, legal services, captive and claims management
- Investment management for institutions.
 
The services Thomas Miller offers make use of its core skills in underwriting, claims handling, loss prevention, risk management, legal advice and investment.

Insurance

Professional Services

Thomas Miller

Thomas Miller's headquarters in London, United Kingdom

This department oversees the evaluation and management of risk associated with underwriting processes.

Underwriting Department

The Claims Management team at Thomas Miller is responsible for handling and resolving insurance claims efficiently and effectively. This includes assessing the validity of claims, coordinating with relevant parties, providing expert advice, and ensuring timely settlements. The team leverages their in-depth knowledge in underwriting, loss prevention, and legal aspects to manage and mitigate risks, aiming to deliver superior service to clients and maintain the company's market-leading position.

Claims Management

The Information Technology team at Thomas Miller is responsible for developing, managing, and securing the company's digital infrastructure. They ensure seamless operation of technology systems, support software and cloud services, facilitate business intelligence and analytics, and oversee IT project management. This includes maintaining cybersecurity measures, managing databases, and providing IT support to enhance the company’s insurance services and overall operational efficiency.

Information Technology

The Finance Team at Thomas Miller is responsible for managing the company's financial health, ensuring accurate financial reporting, and providing strategic financial insights. They handle budgeting, forecasting, financial analysis, and compliance with regulatory requirements. By leveraging expertise in areas such as financial planning and analysis (FP&A), financial control, and IT finance, the team supports both day-to-day operations and long-term financial planning to drive the company's market-leading insurance services forward.

Finance Team

This department manages and processes insurance claims, ensuring efficient handling and resolution for policyholders.

Claims Department

This department oversees strategic decision-making and operational management within the organization.

People (12)

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Other teams

Claims Management

Information Technology

Finance Team

Claims Department

Executive Management