Evan Trafford

Evan Trafford is a seasoned professional in customer success, currently serving as the Manager of Education Customer Success at ThoughtExchange, where responsibilities include leading teams to implement and support solutions for North American K12 districts. Prior experience includes managing customer success teams at PowerSchool for enterprise accounts in Canada and South America, and heading customer success at Chalk, focusing on worldwide school implementations and relationship management. Evan's career also features roles as an EdTech Account Executive and Customer Success Account Manager at MetricWire, where Evan developed client relationships and brand strategies. Additionally, Evan co-founded the Waterloo Paddling Club, enhancing community engagement through sports, and served as Head Coach for the University of Waterloo Dragon Boat Club, achieving notable competitive success. Evan possesses a Bachelor's degree in History and English from the University of Waterloo.