Oussama Arfaoui is a Program Manager at TikTok, focused on quality strategy and enhancing partner performance within the Seller Partner Growth team. With prior experience as an Operations Manager at Virtuo and a Team Lead at The Hospitality Company, Oussama has demonstrated a strong capability in optimizing operations and delivering exceptional customer service. Oussama's earlier roles include providing customer support at Lastminute.com and serving as an Operations Supervisor at Gorillas. Oussama holds a Master of Science in Air Transportation from the University of Westminster and a Bachelor's degree in Language Interpretation and Translation from Libera Università di Lingue e Comunicazione IULM.
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