Héctor Fernández possesses extensive experience in IT service management and infrastructure operations, currently serving as Global Infrastructure & Network Service Operations Analyst Manager at TK Elevator since April 2021, where responsibilities include overseeing global network solutions and change management. Prior roles include IT Senior Service Delivery Manager at Ricoh España, where Héctor focused on technical solution implementation and project management, as well as IT Responsible at PENTAX Medical Americas with a key role in software development. Earlier positions include CIO/CMO at VAGSPEED MOTORSPORT SL, Director of IT at IMF Business School, and Systems Analyst at Telcom, S.A.U. Héctor's educational background includes degrees in Engineering and Cybersecurity, along with various certifications in Scrum, Cloud Computing, and Social Media Marketing from prestigious institutions.