Marylene Rancourt has extensive experience in customer service and operations, currently serving as Superviseure Relations Clientèle at Transat since February 2022, where supervision of the social media team is a key responsibility. Prior roles include Coordinatrice service clients at Yellow Shoes and Superviseur service clients at Loblaw Companies Limited. Marylene’s career at Transat spans over three decades, featuring various managerial positions such as Gerante de service, Acheteur Produits, and Chef d’équipe opérations hotelieres. Earlier, Marylene worked at Groupe St-Hubert as a Serveuse. Educationally, Marylene holds a DEC in Étude des sciences humaines from Cégep de Trois-Rivières.
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